Privacy Policy

1. Information We Collect

We may collect the following information when you use our platform:

Business Information

• Company name
• NTN / STRN
• Business address
• Sales / ERP data

User Information

• Name
• Email address
• Phone number
• Login credentials

Invoice & Transaction Data

• Sales invoices
• Customer and supplier details
• Product information
• Tax amounts
• FBR response data (IRN, QR codes, validation IDs)

2. How We Use Your Information

Your data is used strictly for:

• Processing and submitting invoices to FBR systems
• Generating compliant digital invoices
• Providing reports and analytics
• Customer support
• System security and performance monitoring
• Legal and regulatory compliance

We use Google Analytics 4 to measure website visits and engagement, including successful demo form submissions and clicks on WhatsApp, phone, and email links. The demo-form event does not include the values entered in the form. Google Analytics may use cookies or similar technologies; see Google's Privacy Policy for information about Google's data practices.

We do not sell your data to third parties.

3. Data Sharing

We only share data with:

• Federal Board of Revenue (FBR) for mandatory invoice reporting
• Authorized technology partners (hosting, security, infrastructure)
• Google Analytics 4 for website measurement
• Legal authorities if required by law

4. Data Security

We use industry-standard protections:

• SSL encryption
• Secure cloud hosting
• Access control and authentication
• Regular system monitoring

Despite best efforts, no system is 100% secure, but we continuously improve security measures.

5. Data Retention

Invoice and compliance records may be retained as required under Pakistani tax laws and FBR regulations.

6. Your Rights

You may request:

• Access to your stored data
• Correction of inaccurate data
• Account closure (subject to legal retention requirements)

7. Updates to This Policy

We may update this Privacy Policy to reflect regulatory or system changes.